Outage Events | Megaport

[
  {
    "createdBy": "john.cena@fibre.com",
    "createdDate": "2024-05-22T13:39:32.468Z",
    "eventId": "CSS-1234",
    "notices": [],
    "outageId": "c2037361-eb5b-48a3-9c73-fb4efbf2c886",
    "purpose": "Due to high CPU Usage, service outage occurred",
    "services": [],
    "startTime": "2024-05-22T09:08:00.000Z",
    "state": "Ongoing",
    "updatedDate": "2024-05-22T13:39:32.468Z"
  },
  {
    "createdBy": "john.cena@fibre.com",
    "createdDate": "2024-05-23T13:02:30.968Z",
    "eventId": "CSS-12345",
    "notices": [],
    "outageId": "ce0dd76b-655c-425f-923f-af5ae896756f",
    "purpose": "This happened because something broke",
    "services": [],
    "startTime": "2024-05-23T08:32:00.000Z",
    "state": "Ongoing",
    "updatedDate": "2024-05-23T13:02:30.968Z"
  }
]

Returns details about outage events, filtered by the specified state value.

The following information is returned for outage events in the response, with some fields being optional and only included under certain conditions. For example, resolution is returned only if the outage is resolved.

eventId - Ticket number against which a particular event is created.
state - Current state of the event.
startTime - Event start time in ISO 8601 UTC format (yyyy-MM-dd’T’HH:mm:ss.SSSX).
endTime - Event end time in ISO 8601 UTC format (yyyy-MM-dd’T’HH:mm:ss.SSSX).
purpose - Reason why this event is created.
services - List of services affected by the event, containing the short UUIDs of the services.
rootCause - Reason explaining why an outage happened. This field is present only when an outage is resolved.
resolution - Field present in response when an outage is resolved. It explains the solution taken to resolve the outage.
mitigationActions - Field present for resolved outages. It explains the steps taken to avoid such outages in the future.
createdBy - User who created the outage.
createdDate - Date and time when an outage event is created, in ISO 8601 UTC format (yyyy-MM-dd’T’HH:mm:ss.SSSX).
updatedDate - Date and time when an outage event is updated, in ISO 8601 UTC format (yyyy-MM-dd’T’HH:mm:ss.SSSX).
notices - List of notices sent as an update for an ongoing outage.
outageId - A unique identifier for each outage event. This ID is used to uniquely identify and manage individual outage events within the system.

Query parameters

statestringOptional

Filter by the state of the outage event. The values for state are “Ongoing” and “Resolved”. If you don’t specify a value, the default is “Ongoing”. Values are case-insensitive. (Optional).

Response

Outage Events - Ongoing / Outage Events - Managed Account / Outage Events - Managed Account / Outage Events - Ongoing

createdBystringOptional

createdDatestringOptional

eventIdstringOptional

noticeslist of anyOptional

outageIdstringOptional

purposestringOptional

serviceslist of anyOptional

startTimestringOptional

statestringOptional

updatedDatestringOptional